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The Lean Toolbox: The Essential Guide to Lean Transformation
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The Service Systems Toolbox

24,00 

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach – different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

Course: Lean Service

Description

A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach – different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.

• Course: Lean Service

Additional information
Weight 0.7 kg
Stock Code

B-IILBC00015

Author

John Bicheno

Publication Date

2012

Pages Number

341

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